ATG is a Global Business Services (GBS) company offering outsourcing solutions, business process management, and technological advancements to organizations seeking higher operational effectiveness, greater flexibility, and cost savings.
Our Unique business model
We help create a virtual extension of our clients’ enterprise with an operational framework which is simple, flexible and resilient. ATG enables its clients to extend current capabilities and build value-added services by providing global access to resources and diverse skill sets, including best practices in multiple processes and technology domains. Our services are designed to aid businesses improve their operational efficiencies, performance and reduce costs.
Driving success through purposeful engagement
At ATG, we’re driven by the purpose of ‘building your business’. This fundamental premise differentiates our model and engagement approach, where your success becomes the very core of our relationship. We have designed a unique model where meeting the clients’ needs come first. This enables us to be agile and responsive in creating tailor-made solutions that meet our client’s needs. We believe in customer-first, and everything is aligned to deliver this promise.
Our approach to building and implementing client-centric solutions ensures that there are certain defining attributes in every aspect of our engagement.
Unlike a typical SLA driven engagement approach, we actually create your office remotely, where you and the leadership team has direct access to the employees and various vertical functions. Each employee enjoys the pride of place with the emotional attachment of working directly for your organisation and they’re an integral part of your organisational culture.
ATG model of engagement is fundamentally attuned to being agile and flexible in delivering solutions and innovative technology-led alignments to your business processes, because we build the entire structure as your office at location.
At ATG, scalability, addition of functions, technology and innovation is undertaken as part of your natural business progression. This ensures an integrated sense of partnership, which enables us to be more inventive and resourceful in how we design and deliver solutions to meet your business objectives.
At Aeries, you have access and control over every decision at the business and process function built for your enterprise. With all teams working under the aegis of your business and corporate culture, high integrity is a natural outcome in the resources. Besides, our leadership team is constantly engaging with your leadership team in aligning all functions and resources to your requirements. In our experience, this model is designed to be more transparent than any other traditional approach of engagement.
Infrastructure & Facilities
We make no compromises when it comes to infrastructure. This is evident in the state-of-the-art centers that we have built over the years in Raleigh, San Jose, Mumbai, Hyderabad, Pune and Bangalore. All these centers are interlinked and are also linked to large client sites through high-bandwidth communication links. The infrastructure and facilities at all ATG offices offer a warm and friendly environment to work in and are ably supported by various support groups that work around the clock to ensure smooth and seamless flow of operations. At ATG, infrastructure development is an ongoing investment, which not only keeps pace with the technological innovations in the market place but also meets the stringent security requirements of the clients.
Facilities comply with the client’s specifications | We give utmost attention to client data security
Security and Compliance
Network and System Infrastructure
- IT Security – Security Standards and Policies
- Secure and Redundant Network Infrastructure
- VPN / MPLS connectivity between client & India Offices
- Secure VPN access for remote access
- Encryption for end user systems
- Video conference for remote meetings
- VOIP setup for international calls
Driving organisation transformation.
The leadership team at ATG comprises of industry leading professionals who bring on board over 150 years of combined global experience in the fields of Technology, Finance, Telecom, BPO and Healthcare. Besides, over 1000 skilled resources are currently serving clients across locations in India, US of A and Dubai. With a highly trained and adept technology team and the best-in-class infrastructure, we are geared to aid businesses improve their operational efficiencies and performance while reducing costs.