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Salesforce Administrator

Job Description:

Position: Salesforce Administrator/Developer

Job Duties:

  • Work with the Business group for requirement gathering throughout the planning and implementation.
  • Provide and restrict access appropriately by using Profiles, Permission sets, Organization wide settings, roles, Owner based sharing rules, criteria based sharing rules, Manual sharing.
  • Create Sharing Rules to provide access for limited users.
  • Perform day to day administrative tasks and addressing production support issues (unlocking / re-setting passwords, modifying data, and creating ad hoc reports).
  • Work with various salesforce.com Standard objects like Accounts, Contacts, Leads, Cases, Campaigns, Reports, and Dashboards.
  • Create Workflow Rules to automate Tasks, Email Alerts, Field Updates, time-dependent actions and Outbound API Messages.
  • Create Approval Processes and Email Templates, Letterheads in HTML and Visual Force.
  • Perform Integrations with External Products and Managed Packages.
  • Package and Deploy customization from Sandbox to other environments using Change sets.
  • Design, and develop Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
  • Design various Webpage in Visual Force for capturing various customer inquiries and Implemented logic for migrating cases to different queues based on the type of customer inquiry.
  • Work with various salesforce.com Standard objects like Accounts, Contacts, Leads, Opportunities, Opportunity Products, Products, Price book, Cases, Entitlement, Reports, and Dashboards.
  • Create Reports, Custom Report Types and Dashboards to track data of Standard Objects and Custom Objects.
  • Maintain weekly data exports for data backup and recovery.
  • Install and support AppExchange applications.
  • Assist in the on-boarding and training of new Salesforce.com users.

Minimum Qualifications (must have):

  • Bachelor’s degree in Computer Science or equivalent is required.
  • Salesforce.com Administration/Developer certifications.
  • 2+ years of design, configuration, customization and development experience with Salesforce and Force.com. Extra credit for Service Cloud expertise and Case management.
  • 2+ Years of development experience with APEX, Visual Force, SOQL.
  • 3+ years’ experience with business process, workflow and translating them into system requirements.
  • Solid knowledge of principles and practices of software development lifecycle waterfall and agile.
  • 2+ years of design, configuration, customization and development experience with Salesforce and Force.com. Extra credit for Service Cloud expertise and Case management.
  • 2+ Years of development experience with APEX, Visual Force, SOQL.
  • Understanding of Standard objects, Data Model, and Business process around them.
  • Knowledge of best practices around securing and auditing custom applications on Force.com.
  • Understanding of Salesforce Governor Limits and code coverage.
  • Good knowledge on Organization Administration, Customization, Data loader, Reports, Dash Boards, Workflow & Approvals.
  • Good understanding of SFDC platform fundamentals including security and sharing model.
  • Excellent knowledge of Salesforce configuration and customization using APEX, Visualforce, Force.com IDE, SOQL/SOSL, and Force.com Ajax Toolkit.
  • Knowledge of XML, HTML, DHTML, CSS, APIs (SOAP/REST/Bulk/Streaming), and JavaScript preferred. Should have knowledge on MS VISIO.
  • Background in development of web based solutions using Java, JavaScript, Ajax, SOAP, XML and web programming in general.

Location

San Marcos, California USA


 

Department

sales department operations/Marketing


 

Employment Type

Full-Time


 

Minimum Experience

3 Years


 

No. of Positions

Available