Email Privacy Policy

FrescoData is serious about protecting your privacy — whether you are a subscriber or a visitor. We only use information collected about you to process and bill orders and make our Online portal more useful and valuable. We strive to respect the privacy of our website visitors & subscribers.

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject, shall always be in line with the General Data Protection Regulation (GDPR) and follow the country-specific data protection regulations applicable to FrescoData. Through this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. 

Information We Collect

Subscribers and Visitors

To process your request, we need to know contact information such as your full name, address, telephone number, email address, job and job title, and method of payment. All of this information is not shared with third parties, except for:

• Special promotions of FrescoData or its partners you have requested to be shown.
• A third party performs services on behalf of FrescoData and has agreed to keep such information confidential.
• The aggregate use of the information of multiple subscribers and visitors where individual personal information is not disclosed.
• Advertising promotions.

Frescodata shares Web site usage information about subscribers and visitors with a third-party advertising company to target advertising campaigns and upgrade visitor information used in reporting statistics. For this purpose, some of the pages you visit on our Web site use pixel tags (also called clear gifs). We also use your information to market its services and to gain feedback on potential new services.

You may voluntarily sign up for one of our free newsletters. When you sign up for one of the newsletters, we ask for contact information, such as your name and email address, and job and job title information, which are used to help us understand our audience. This information is for our use only and is not disclosed to any other party except in aggregate form. Additionally, if you decide that you do not wish to receive a newsletter or update any longer, you may cancel it.

Surveys are another method by which we gather information about our online visitors. From time to time, we request subscribers’ or newsletter subscribers’ input to evaluate potential features and services. The decision to answer a survey is completely yours. We use information gathered from surveys to improve our service.

Please remember that our business partners perform many services and transactions. Our privacy policy, security, or common practices do not apply to other companies. In scenarios where FrescoData transfers the data to a third party, it holds a liability to provide a secure environment for data transfer and ensure that the third party’s data usage is in accordance with the privacy laws.

We collect consumers’ email addresses to provide email marketing lists to our customers. We require our customers by contract to comply with applicable privacy and email marketing laws.

We also collect names, email addresses, and home addresses from our customers to provide identity verification services to our customers. We do not store this information after performing these services.

Upon a visitor’s request, we will:

– allow any visitor to “Unsubscribe” of further promotional contacts;

– use reasonable efforts to allow visitors to update/correct personal information previously submitted which they state is erroneous to the extent such activities will not compromise privacy or security interests;

– and initiate reasonable efforts to functionally delete the visitor and their personal information from its database. Visitors should be aware that it might be impossible to completely delete erroneous information or a visitor’s personal information without some residual information remaining in its database because of backups and records of deletions.

What is a Cookie & Why Do We Use Them?

A “cookie” is a small piece of information sent by a Web server to store in a Web browser so that it can later be read back from that browser. We use cookies to store some personal preferences for your future visits. Cookies allow us to recognize you more quickly; therefore, your time spent on our site is more personalized and productive. You’ll find that cookies are an industry standard used at most major Web sites in the same way we use them here at frescodata.com.

We use third-party advertising companies to serve ads when you visit our website. While serving advertisements, our third-party advertisers may place or recognize a unique “cookie” on your browser. These companies may use information (not including your name, address, e-mail address or telephone number) about your visits to frescodata.com and other Websites to provide advertisements on this site and other sites about goods and services that might interest you.

We also collect and analyze statistical information to make our online portal a more valuable product for our subscribers and visitors. Occasionally, we share this information in the aggregate with third parties. However, this data is reported only in aggregate and reveals no personal details about individual visitors to our site. This information is distributed only to help draw appropriate advertisers to our site.

Microsoft Clarity

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

By using our website and registering for our services, you give us consent to the collection and use of the previously mentioned information by frescodata.com. This policy is subject to change. Privacy issues represent a growing concern for all web users. To keep up-to-date with our policies, please check this page frequently. We reserve the right to change, modify, add, or remove portions of this policy at any time.

You have the right to make requests regarding your personal information. You can:

• Review the personal information we have about you or request a copy of it.
• Ask us to update or correct personal information if it is inaccurate.
• Request that we delete your personal information.
• Opt out of sharing your personal information with third parties for some purposes.
• Object to certain types of uses of your personal information
• Make choices about receiving email marketing.

These rights vary depending on where you reside. But we will try to honor your request, even if your country or state does not require us. If you ask us to delete or stop using your personal information, we may be unable to honor that request if the information is required to process your payments or returns; fulfill your order; or comply with tax, audit or regulatory requirements.

To submit a request to access or delete your personal information, please contact us and make it clear in the comments of the action you need taken.

Residents of California have additional rights.

California Privacy Rights

California Civil Code Section 1798.83 permits customers of FrescoData who are California residents to request certain information regarding opt-out of our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please write to us at the following address:

• FrescoData LLC
• Legal Department
• 5838 Edison Pl Suite 210
• Carlsbad CA 92008

FrescoData does not currently sell personal information about its customers who reside in California.

If you are a California consumer, you have the following rights under the California Consumer Privacy Act of 2018 (CCPA):

• The right to know what personal information is being collected about you.
• The right to know whether your personal information is sold or disclosed and to whom.
• The right to say no to the sale of personal information.
• The right to access your personal information.
• The right, in certain circumstances, to delete the information you provided.
• The right to equal service and price, even if you exercise your privacy rights.

Request for Information and Deletion (CCPA)

California consumers have the right to request, up to twice in 12 months, that a business that collects personal information about the consumer disclose to the consumer the information listed below for the preceding 12 months. We have the right to request verification of your identity for all requests for information.

(1) The categories of personal information it has collected about that consumer.

(2) The categories of sources from which the personal information is collected.

(3) The business or commercial purpose for collecting or selling personal information.

(4) The categories of third parties with whom the business shares personal information.

(5) The categories of personal information that the business sold about the consumer and the categories of third parties to whom the personal information was sold, by category or categories of personal information for each third party to whom the personal information was sold.

(6) The categories of personal information the business disclosed about the consumer for business purposes.

(7) The specific pieces of personal information it has collected about that consumer.

To submit a request to access or delete your personal information, please contact us and make it clear in the comments of the action you need taken.

Do Not Sell My Personal Information (CCPA)

California consumers have the right to opt out of the sale of the consumer’s personal information. To make such a request, please contact us and make it clear in the comments of the action you need taken.

Under the CCPA, some sharing of personal information necessary to provide you with personalized ads may be considered a “sale,” even if no money is exchanged, such as our use of Facebook Pixel and similar technologies. You may learn more about how to opt out of such personalized ads by visiting the Network Advertising Initiative’s Consumer Opt-Out, the DAA’s Consumer Opt-Out link for browsers, or the DAA’s Opt-Out link for mobile devices. Please note that opting out will not stop advertising from appearing in your browser or applications and may make the ads you see less relevant to your interests.”

Suppose you are a resident of California, under 18 and a registered user of our services. In that case, you may ask us to remove content or information you posted to these services by contacting us. Please note that your request does not ensure complete or comprehensive removal of the content or information, as, for example, some of your content may have been reposted by another user.

Do Not Track is a privacy preference that users can set in their web browsers. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user. We do not respond to Do Not Track browser settings or signals. For information about Do Not Track, please visit www.allaboutdnt.org.

FrescoData complies with the EU-U.S. Privacy Shield Framework set forth by the U.S. Department of Commerce regarding collecting, using, and retaining personal information transferred from the European Union and the United Kingdom to the United States in reliance on Privacy Shield. FrescoData has certified that it adheres to the Privacy Shield Principles concerning such information to the Department of Commerce. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program and to view our certification, please visit https://www.privacyshield.gov/.

In compliance with the Privacy Shield Principles, FrescoData commits to resolving complaints about our collection or use of your personal information. Individuals in the European Union with inquiries or complaints regarding our Private Shield policy should first contact FrescoData at:

FrescoData
Attn: Privacy Shield Compliance
5838 Edison Pl, Suite 210
Carlsbad, CA 92008
USA

FrescoData has further committed to refer unresolved Privacy Shield complaints to DMA Privacy Shield Program, an alternative dispute resolution provider in the [United States]. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit DMA Privacy Shield Program USA for more information or to file a complaint. DMA Privacy Shield Program services are provided at no cost to you.

If your complaint is not resolved by either FrescoData or the DMA Privacy Shield Program, you may have the opportunity to invoke binding arbitration. FrescoData is subject to the investigatory and enforcement powers of the Federal Trade Commission. FrescoData will disclose personal information to meet national security or law enforcement requirements upon lawful public authorities’ request.